Privacy Policy

This privacy policy applies to the Pride app for web and mobile devices that was created by Big Family 360 & SmartRR as a Free service. This service is intended for use for helping vulnerable women to report any form of gender based violence case and service providers such police, social workers, case managers, para legals and doctors can refer cases..

Information Collection and Use

The Application collects information when you download and use it. This information may include information such as

• It doesn't collect your device's Internet Protocol address (e.g. IP address)
• The pages of the Application that you visit, the time and date of your visit, the time spent on those pages
• The time spent on the Application
• The operating system you use on your mobile device

The Application collects your device's location, which helps the Service Provider determine your approximate geographical location and make use of in below ways:

• Geolocation Services: The Service Provider utilizes location data to facilitate referrals thereby improving access to timely support.
• Analytics and Improvements: Aggregated and anonymized location data helps the Service Provider to analyze user behavior, identify trends, and improve the overall performance and functionality of the Application.
• Third-Party Services: Periodically, the Service Provider may transmit anonymized location data to external services. These services assist them in enhancing the Application and optimizing their offerings.

Big Family 360 & SmartRR may use the information you provided to contact you from time to time to provide you with important information, required notices and marketing promotions.

For a better experience, while using the Application, Big Family 360 may require you to provide us with certain personally identifiable information, including but not limited to Email, Gender, Phone Number, Location. The information that Big Family 360 request will be retained by them and used as described in this privacy policy.

Third Party Access

Only aggregated, anonymize data is periodically transmitted to external services to aid the Big Family 360 & SmartRR in improving the Application and their service. Big Family 360 & SmartRR may share your information with third parties in the ways that are described in this privacy statement.

Please note that the Application utilizes third-party services that have their own Privacy Policy about handling data. Below are the links to the Privacy Policy of the third-party service providers used by the Application:

• Google Play Services
• Google Analytics for Firebase
• Firebase Crashlytics

Big Family 360 & SmartRR may disclose User Provided and Automatically Collected Information:

• as required by law, such as to comply with a subpoena, or similar legal process;
• when they believe in good faith that disclosure is necessary to protect their rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
• with their trusted services providers who work on their behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.

Opt-Out Rights

You can stop all collection of information by the Application easily by uninstalling it. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

Data Retention Policy

The Service Provider will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. If you'd like them to delete User Provided Data that you have provided via the Application, please contact them at contact@bigfamily360.org and they will respond in a reasonable time.

Children

The Service Provider does not use the Application to knowingly solicit data from or market to children under the age of 14.

The Application does not address anyone under the age of 14. Big Family 360 does not knowingly collect personally identifiable information from children under 14 years of age. In the case Big Family 360 discover that a child under 14 has provided personal information, Big Family 360 & SmartRR will immediately delete this from their servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact the Service Provider contact@bigfamily360.org so that they will be able to take the necessary actions.

Security

Big Family 360 & SmartRR is concerned about safeguarding the confidentiality of your information. Big Family 360 & SmartRR provides physical, electronic, and procedural safeguards to protect information that they processes and maintains.

Changes

This Privacy Policy may be updated from time to time for any reason. Big Family 360 & SmartRR will notify you of any changes to the Privacy Policy by updating this page with the new Privacy Policy. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

This privacy policy is effective as of 2024-05-05

Your Consent

By using the Application, you are consenting to the processing of your information as set forth in this Privacy Policy now and as amended by us.